Privacy Policy

Hexa Cement Limited (company number 16778732) is the controller of personal data covered by this policy. Our public contact address is Unit G13, Constellation Industrial Estate, Ainsworth Road, Manchester, M26 4AD. Our registered office is Constellation Mill, Ainsworth Road, Radcliffe, Manchester, M26 4AD. Privacy enquiries can be sent to guilherme@hexacement.co.uk.

We may collect your name, organisation, email address, telephone number, delivery or project address, product interest, enquiry content and any other information you choose to provide. Our web server may also process limited technical information such as IP address, browser type, device information, request time and security logs.

Please avoid sending unnecessary sensitive personal information through the enquiry form.

Information may be collected when you submit the website form, email or telephone us, ask for a quotation, discuss a product or delivery, correspond with us about an order, or interact with the website and its embedded map.

We use personal data to respond to enquiries, understand requirements, prepare and administer quotations, communicate about products and delivery, keep appropriate business records, protect the website, prevent misuse, comply with legal obligations and establish or defend legal rights.

Depending on the circumstances, our lawful basis may be taking steps at your request before entering a contract, performing a contract, complying with law, or our legitimate interests in operating and protecting a responsible business. Where consent is the appropriate basis, it may be withdrawn for future processing.

We may use reputable providers for website hosting, email, IT support, mapping and professional advice. Personal data may also be shared with delivery, supply or service partners when this is necessary for a requested quotation or order and lawful to do so. We do not sell personal data.

Providers are expected to process information only for the relevant purpose and with appropriate protection. We may disclose information where required by law or to protect legitimate legal interests.

Some technology providers may process information outside the United Kingdom. Where this happens, we seek to use an appropriate legal transfer mechanism and proportionate safeguards. The embedded Google Maps service is operated by Google and is also governed by Google’s own privacy information.

We retain enquiry and business information only for as long as reasonably needed for the purpose collected, related commercial records, legal obligations, dispute management and security. Retention is reviewed according to the nature of the information and our relationship with you.

We use proportionate organisational and technical measures intended to protect information. No internet service can guarantee absolute security, so please contact us promptly if you believe information has been sent incorrectly or compromised.

Subject to legal conditions, you may have rights to access your personal data, correct inaccurate data, request erasure, restrict processing, object to processing, receive certain data in a portable form and withdraw consent. You may also complain to the UK Information Commissioner’s Office. We may need to verify identity before acting on a request.

Send privacy questions or requests to guilherme@hexacement.co.uk. We may update this policy when our services, providers or legal duties change. The current version will remain available on this page with its review date.